CoStore - Terms and Conditions

The contractual language is German. This English translation is provided for convenience only. In case of discrepancies or questions of interpretation, the German version shall prevail.

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CoStore Holding GmbH — General Terms and Conditions (AGB)

Valid from April 24, 2025 for all new customers of CoStore Holding GmbH.

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§1 Scope and description of the leased property

a. Scope of application:
CoStore Holding GmbH (hereinafter: “Landlord”) rents out storage space to the tenant as part of an independent rental agreement. These terms and conditions govern the relationship between landlord and tenant. Tenants can be both corporate customers (B2B) and private individuals (B2C). The landlord's registered office is in Große Rheinstraße 22, 76661 Philippsburg, Germany.

b. Description of the rental property:
The leased units include Storage containers (10 feet and 20 feet), parking spaces and open-space storage with individually agreed size. This information is only approximate; actual square footage may differ slightly.

c. Condition of the rented property:

storage container
When renting out storage containers, the leased property consists of a steel container that is lockable but not heat or cold insulated, is not temperature-controlled and is neither heated nor cooled, and does not provide a power supply.

Open spaces and parking spaces

Open-space storage and parking spaces are rented out as purely usable space. Individual regulations and agreements are made exclusively in the rental agreement. The tenant has no claim to a paved, asphalted or paved area. The space is rented out as it is.

d. Access code and access to the property:

When the rental agreement is concluded at the time specified by the tenant, the tenant receives the access code to the storage room and to the property. This access code is valid for the entire duration of the rental period and allows access during regular opening hours and in accordance with the agreed conditions.

e. Lock rules for storage containers:
Please note that the lock available at the start of the rental period is only used to secure the storage space and is used by the tenant within the first 30 days must be replaced or the tenant accepts the lock provided by the landlord for a monthly fee.

f. Liability for rented castles:
Should the landlord rent out his own castles to customers, the landlord is liable not for burglaries or damage resulting from the use of the lock provided or rented by the landlord, unless, these damages are on gross negligence or premeditation attributed to the landlord.

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§2 Rental period and termination

a. Rental period:

Permanent leases: The rental agreement starts at the start of the rental period specified by the tenant and runs for an indefinite period of time.
Fixed-term rental contracts: The rental agreement starts at the start of the rental period specified by the tenant and runs for the agreed contract period.
Automatic extension: If a fixed-term rental agreement is not terminated in due time at the end of the term, it is automatically extended for an indefinite period of time.

b. Termination:

Termination:

Perpetual tenancies Both parties may, with a notice period of one month to the end of the month be terminated.
Fixed-term rental contracts with a fixed term are binding for both parties and can only at the end of the agreed Rental period can be canceled. Ordinary termination before the end of the rental period is excluded.
If a fixed-term rental agreement is not terminated in due time at the end of the term, the rental agreement is automatically extended to indefinite period. From this point on, the rental agreement can be signed by both parties with a notice period of one month to the end of the month be terminated.

Termination in the event of death of the tenant:

When the tenant dies, the rental agreement is not automatically terminated. The tenant's heirs or authorized persons may continue the contract or terminate it in accordance with the regular termination conditions.

c. Form of termination:

The termination can be made via the Kinnovis booking tool using the tenant's user login details. Alternatively, termination is also possible via email possible.
For the cancellation via the booking tool to be effective, the cancellation must be confirmed in the system.
For the cancellation by e-mail to be effective, it is necessary that the cancellation be sent to the landlord's e-mail address stored in the customer portal.

d. Special right of termination/lien of the landlord:

The landlord reserves the right to terminate the rental agreement extraordinarily and without notice if the tenant:

Repeatedly violates essential contract terms.
Delays on more than one rent payment.
Commits other serious breaches of contract.

In such a case, the landlord is entitled to deny the tenant access to the leased property until the rent due has been paid.

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§3 Rent, deposit and payment

a. Rent amount:

Rent level:

The amount of rent is determined from the day the rental agreement is concluded and is based on the standard price applicable to the respective location. This is about the Kinnovis software apparent.
The tenant may be granted a reduced rent (“discount price”) at the start of the rental agreement.
The discount price is valid for agreed months. After expiry of this period, the rental agreement is automatically continued at the respective agreed standard price.

Annual rent adjustment:

The landlord is entitled to adjust the rent by up to 5% once a year.
The adjustment will be announced in writing or in text form at least 3 months before entry into force.
A price adjustment will take place at the earliest after 12 months from the start of the rental period and will be valid for all subsequent years.
If the tenant does not agree with the price adjustment, he has the right to cancel the rental agreement with the contractually agreed period of notice.

invoicing:

The rent can monthly, Quarterly or annually in advance be billed. The tenant can use the preferred billing method using the booking tool of Kinnovis software select.

b. Sales tax:

Individuals (B2C):

All rental prices for private individuals are including statutory sales tax.

Business customers (B2B):

Rental prices for business customers include excluding statutory sales tax. Sales tax is shown and calculated separately in accordance with applicable tax regulations.

c. Deposit:

Deposit purpose:

To secure all claims made by the landlord against the tenant arising from the tenancy, the tenant pays a bail. This is used in particular to cover pending payments, damages, cleaning and Disposal costs.

Deposit amount:

The amount of the deposit is set out in the rental agreement and depends on the chosen rental unit.

Payment of deposit:

After conclusion of the contract, the deposit must be paid in full to the landlord before the start of the rental period. If the deposit has not been paid in full to the landlord at the start of the rental period, the landlord has a extraordinary right of termination too.

Repayment of the deposit:

After the tenancy has ended and the rental property has been vacated in accordance with the contract, the deposit will be paid within three months repaid, provided that there are no claims from the landlord.
The deposit is Does not bear interest, unless legal regulations require an interest rate.

d. Payment and invoicing:

Payment methods:

Payment is processed via Kinnovis.

invoicing:

Invoicing is carried out in accordance with the selected billing method (monthly, quarterly or annually in advance) and is via Kinnovis software visible.

e. Late payment, chargeback and reminder costs:

Chargeback and bank charges:

Does a direct debit occur due to Insufficient account funding or other reasons for which the tenant is responsible fail, is the landlord entitled to provide the tenant with to invoice any bank charges incurred for the chargeback directly. These costs are incurred regardless of whether there is already a payment delay of more than 30 days.

Reminder costs:

In case of late payment of more than 30 days Is the landlord entitled Reminder costs of 10 EUR per reminder level to raise.

3. Interest on arrears:

In addition to reminder costs, default interest may be charged in accordance with legal regulations.

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§4 Rental property and usage restrictions

a. Use of storage spaces:

Storage purposes:

The tenant may use the storage space — made of steel, lockable, not heat and cold insulated, not temperature-controlled, without electricity, heated or cooled — exclusively for storage purposes.

Storage of objects:

The rental property may only be used to store items. It is not intended for the residence of humans, animals or other living beings. The written consent of the landlord is required for other uses.

Prohibited objects and uses:

The tenant undertakes to use the storage space in such a way that there are no risks, damage or environmental damage. The storage of flammable, flammable, explosive substances (e.g. fireworks, batteries) or illegal substances (e.g. drugs, weapons, stolen goods) is prohibited.
Motor vehicles may not be repaired, washed or cleaned in the rented property. Contamination caused by operating materials must be avoided; contamination must be removed immediately at the tenant's expense. Vehicles may only be moved at walking speed. The road traffic regulations (StVO) apply on the site.
The transfer or sub-letting of the leased property to third parties is excluded, both against payment and free of charge. The distribution of advertising material in the rental property is prohibited.
Drilling holes, attaching screws, nails or other fasteners and other structural changes to the rented property are prohibited without the express written consent of the landlord.
Structural changes to the rental property are prohibited without the written consent of the landlord, in particular changes to electrical systems.
The parking of vehicles not registered for road traffic, in particular deregistered vehicles, is prohibited on the entire site. One exception is parking vehicles in containers.
The commercial purchase and sale of all types of vehicles is prohibited on the site.

b. Use of outdoor storage areas and parking spaces:

purpose of use:

parking spaces: The tenant may only use the rented parking spaces to park registered motor vehicles.
outdoor storage areas:

Open storage areas are used exclusively for outdoor storage areas may the storage of objects or materials are used provided that they do not violate legal regulations or the agreements of the rental agreement.
In addition, it is permitted to park roadworthy, registered motor vehicles in outdoor storage areas, provided that this does not affect the use of other rental areas or traffic routes.
Use as a traffic area or workshop is only with the prior written consent of the landlord allowed.

Size of rental space:

The size of the rented parking spaces and outdoor storage areas is specified in the rental agreement. This size is mandatory and may vary in the rental agreement depending on the parking space selected.

Prohibited Uses:

The following applies to parking spaces:

Parking of vehicles not registered for road traffic, in particular deregistered vehicles, is prohibited on the entire site.
It is prohibited to carry out repairs, cleaning or other maintenance work on vehicles on parking spaces.
The commercial purchase and sale of all types of vehicles is prohibited on parking spaces.

The following applies to outdoor storage areas:

The storage of hazardous substances, flammable liquids, environmentally harmful or illegal materials is prohibited.
Use as a workshop or production facility is not permitted.
The erection of fixed or temporary structures (e.g. halls, containers or tents) is not permitted without the prior written consent of the landlord.
Parking of vehicles that are not roadworthy or deregistered is prohibited in outdoor storage areas without the prior consent of the landlord.

Additional rules:

The following applies to parking spaces:

The tenant undertakes to keep the parking spaces clean and tidy and not to store any objects that could interfere with access to or use of the parking spaces for other tenants.

The following applies to outdoor storage areas:

The parking of roadworthy, registered vehicles is allowed, provided that other rental spaces or traffic routes are not blocked.
The tenant is obliged to properly secure his stored objects and vehicles so that there is no risk to third parties or damage to neighboring rental areas.
The tenant may not park any objects on paths or access roads so as not to interfere with the smooth operation of the entire site.
When using an outdoor storage area for heavy equipment or machines, the tenant is obliged to repair any damage to the land at his own expense.

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§5 Access and security

a. Access gate and fenced plot:

Access to the rental space is via an access gate to a fenced plot of land. The tenant receives an access code that allows him access.

b. Manual lock:

Access to the storage room is provided by a manual lock, which the tenant must either replace or that provided by the landlord for a fee is provided. The fee for the castle is Rental agreement visible and is free for the first month. After the first month of rental and without the tenant returning the lock, the monthly fee for the castle is added to the rental price. This can also be done retroactively.
If the number code is lost and opened manually by the local landlord, a fee of 40.00 euros will be charged.
If the lock is lost, a new one will be charged.

c. Standard and optional accesses:

Standard accesses:

Each rental agreement includes a standard access code that allows the tenant access to the storage room.

Optional accesses:

Additional, optional accesses are for a fee provided, which is shown in the rental agreement. The conditions for this are regulated separately and are available via Kinnovis software booking tool visible.

d. Video surveillance:

The storage facility is 24/7 via video surveillance monitored, based on motion detection and in line with General Data Protection Regulation (GDPR). The monitoring is exclusively for the safety of the rented property and the plant areas.

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§6 Winter service and liability

a. Winter service:

Landlord responsibilities:

The landlord is responsible for carrying out winter maintenance on the trails and access areas. This includes removing snow, spreading salt or other antifreeze, and maintaining the infrastructure to ensure safe use of the facilities during the winter months.
The landlord undertakes to carry out winter maintenance regularly and promptly to ensure the safety of tenants and their vehicles.

Tenant responsibilities:

The tenant is obliged to keep his parking space and outdoor storage area and the directly adjacent area free of snow and ice, as far as possible, without interfering with the landlord's winter service.
The renter must ensure that vehicles are properly parked so as not to impede access for winter maintenance.

b. Conditions for carrying out winter maintenance:

Timing:

Winter maintenance is carried out throughout the winter period, starting from the first snowfall until the end of the winter months, as set out in the rental agreement.

Methods and materials:

The landlord uses appropriate methods and materials for snow removal and frost protection to ensure the safety and functionality of the facilities.
The selection of scattering materials is carried out taking into account environmental compatibility and legal regulations.

c. Liability regulations:

Liability of the landlord:

The landlord is liable for damage caused by negligence in carrying out winter maintenance. This includes damage to renters' vehicles or property that is directly the result of improper snow removal or scattering.
Liability on the part of the landlord is excluded if damage is due to force majeure (e.g. extreme weather conditions).

Liability of the tenant:

The tenant is liable for damage to parking spaces, outdoor storage areas or vehicles caused by improper use or neglect of his own duties.
The tenant is obliged to immediately report any damage that occurs in connection with winter maintenance to the landlord.

d. Announcement of winter service:

The landlord informs tenants that from October to March When weather conditions occur, winter maintenance is carried out.

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§7 Cleaning and return conditions

a. Lessee's cleaning duties:

Order and cleanliness:

The tenant undertakes to keep the rented property in a tidy and clean condition during the rental period. This includes regular removal of dust, dirt, and other debris.

Removal of objects:

The tenant must ensure that all stored items are completely removed before the rental agreement ends. No personal belongings, trash, or other materials may be left behind.

Preventing damage:

The tenant is responsible for preventing damage to the rented property. This includes the proper storage of objects to prevent scratches, stains, floor damage or other damage.

Cleaning agents and processes:

The use of aggressive cleaning agents or improper cleaning procedures that could damage the rented property is prohibited. The tenant may only use recommended and suitable cleaning agents.

b. Returning the rented property:

Clearing and cleaning:

When the rental agreement is terminated, the tenant must completely vacate and clean the leased property. The storage space must be returned in the same condition in which it was handed over at the start of the rental period, minus normal wear and tear.

Time of return:

After termination, the rental property must be returned at the announced date. An extension of the rental period after termination requires the written consent of the landlord.

Return control:

The landlord reserves the right to check the rental property after return to ensure that all cleaning obligations have been met and that no damage has occurred.

Photo to confirm cleaning:

After the rental property has been completely cleaned, the tenant is obliged to send a photo of the cleaned storage space to the landlord's email address specified in the rental agreement. This photo serves as proof that the rental property is in good condition when returned.

c. Inspection upon return:

Inspection by landlord:

After returning the rental property, the landlord carries out an inspection to assess the condition of the storage space. Any damage or cleaning residues are documented.

Notification of defects:

The landlord will inform the tenant in writing of identified defects or inadequate cleaning measures. The tenant has the option of making improvements within a fixed period of time.

Costs for repairs:

If the tenant does not carry out the required improvements within the period, the landlord reserves the right to have the necessary measures carried out at the tenant's expense.

d. Costs in case of non-compliance:

Cleaning fees:

If the cleaning obligations in accordance with §7a are not met, the landlord may pay a cleaning fee of 100 EUR Raise. This fee is charged to the tenant and deducted from the deposit. If the deposit is not sufficient for this, the tenant is obliged to pay the difference in addition.

Compensation:

The landlord can claim full compensation for damage to the rental property caused by the tenant. The amount of compensation depends on the actual costs of repairing the damage. This amount is also derived from the bail deducted. If the deposit is insufficient, the landlord reserves the right to charge the tenant the difference.

Contractual penalties:

In addition to cleaning fees and compensation, the landlord may impose a contractual penalty in the event of repeated violations of cleaning obligations. The amount of the contract penalty is set out in the rental agreement. This contractual penalty is derived from bail deducted. If the deposit is not sufficient for this, the tenant is obliged to pay the difference in addition.

Disposal costs:

Should the tenant leave objects or other waste behind when returning the rental property, the landlord reserves the right to arrange for these objects and waste to be disposed of. The resulting disposal costs will be charged to the tenant, plus an additional fee of 10% of the disposal fee. These costs are initially derived from bail deducted. If the deposit is not sufficient for this, the tenant is obliged to pay the difference in addition.

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§8 Notification obligations of the tenant

a. General reporting requirements:

Claim report:

The tenant is obliged to immediately report any damage or defects to the rented property or associated facilities to the landlord. This applies in particular to:

Structural damage: Cracks, leaks, or other damage to the steel container.
Safety-related deficiencies: Defective locks, damaged access gates, or other safety-related equipment.
Cleanliness deficiencies: Larger contamination that goes beyond normal cleaning obligations.

Reporting security incidents:

Any security-related incidents, such as burglaries, vandalism or other unauthorized access, must be reported to the landlord immediately.

b. Notification procedure:

Reporting channels:

Reports can be made in the following ways:

email: To the landlord's email address specified in the rental agreement.
Kinnovis software booking tool: Using the corresponding message form in the booking tool.
telephone: On the landlord's telephone number specified in the rental agreement.
WhatsApp: Through the landlord's WhatsApp number stored in the rental agreement.

Content of the message:

Each message must include the following information:

Tenant information: Name, rental agreement number and contact details.
Incident description: Detailed description of the damage, defect, or security incident.
Incident time: The date and time when the incident occurred.
Photos or evidence: Where possible, photographs or other evidence must be included to document the incident.

c. Deadlines and response times:

Prompt notification:

The tenant is obliged to prevent damage, defects or security incidents straightaway to report as soon as they have been identified, but at the latest within 24 hours after the incident has occurred.

Landlord response time:

The landlord undertakes to submit every report within 48 hours after receipt of the notification, to check and take appropriate measures. This may include ordering repairs, initiating investigations, or other necessary steps.

d. Consequences of failure to comply:

Contractual penalties:

If the tenant's reporting obligation is not met, the landlord reserves the right to impose a contractual penalty of 50 EUR to impose. This contractual penalty is charged to the tenant and deducted from the deposit. If the deposit is not sufficient for this, the tenant is obliged to pay the difference in addition.
Limitation of contractual penalty: The contractual penalty applies exclusively to breaches of reporting obligations regarding the tenant's own rental property. General matters or damage affecting the entire complex are not covered by this contractual penalty.

Limitation of liability:

The landlord is not liable for damage resulting from failure or late reporting of damage, defects or security incidents by the tenant.

e. Documentation and storage:

Logging:

The landlord keeps a log of all reports received, including the date, time, description of the incident and measures taken.

Log access:

On request, the tenant can view the records of his reports. However, the landlord reserves the right to protect sensitive information and not to disclose all details.

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§9 Access rights for CoStore and authorities

a. Landlord's access rights:

Required access:

The landlord reserves the right to have access to the rented property during regular business hours in order to carry out maintenance, inspections and other necessary measures or to take measures in emergencies.
The landlord is obliged to provide the tenant at least 24 hours to inform in advance of planned access, unless there are urgent emergencies.

Access outside business hours:

In urgent cases, such as security threats, damage or other emergencies, the landlord can also have access to the rental property outside regular business hours without informing the tenant beforehand.
The landlord undertakes to provide such access only in an extreme emergency and in accordance with applicable legal requirements.

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§10 Non-payment, eviction obligation and landlord lien

a. Non-payment of rent:

Payment delay:

Should the tenant default on a rent payment, the landlord will first send the tenant a written reminder. The reminder includes a period of 14 dayswithin which the outstanding payment must be made.

Consequences of late payment:

If the period expires without payment, the landlord reserves the right to charge further reminder fees and take legal action.
In the event of continued late payment, the landlord may terminate the rental agreement extraordinarily and without notice.

b. Eviction obligation:

Eviction upon termination:

In the event of termination by the tenant or landlord, the tenant must vacate the rental property within the agreed period and return it to the landlord.

Forced eviction:

If the tenant does not vacate the rental property after the notice period has expired, the landlord reserves the right to carry out a forced eviction. The tenant bears the costs for this in full.

c. Costs of forced eviction:

Reimbursement of costs:

All costs incurred by the landlord as a result of a forced eviction, including attorneys' fees, court costs, and removal costs, are charged to the tenant.

Settlement with deposit:

The landlord can initially offset the costs incurred against the deposit. If the deposit is not sufficient, the tenant is obliged to pay the difference in addition.

d. Landlord lien:

Landlord's right:

The landlord has the right to assert his landlord lien on the property stored by the tenant due to all claims arising from the tenancy agreement with which the tenant is in default. The landlord is already entitled to this right during and after the tenancy, insofar as it is necessary to cover the landlord's claims. If the landlord makes use of his landlord lien, the tenant is obliged to provide the landlord with information about the stored storage items owned by him and, at the landlord's request, to surrender these stored objects for the purpose of sale. If the landlord makes use of his landlord lien and the tenant begins to remove the stored objects, the landlord is entitled to object to the removal and take appropriate measures to take possession of the property subject to the landlord's lien (Section 562b BGB).
The tenant agrees that the landlord lien is realized by the landlord securing the leased property through appropriate measures, such as by replacing the locks or moving the objects subject to the landlord lien into a secured area.

Utilization of objects:

After a threat of sale with a deadline, the landlord is entitled to sell the stored items by means of hands-free sale (Section 1221 BGB) or public auction to settle his claims.

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§11 Charges for lost items

a. Fees and charges:

Lost and damaged items:

For lost locks and cleaning equipment, the landlord charges a fee of 50 EUR per lost item.
In the event of damaged locks or cleaning equipment, the landlord may charge a repair fee of 20 EUR charge per claim.

Processing fee:

In addition, there are processing fees of 10% of the facts , which are charged to cover administrative costs.

b. Calculation of fees:

Deposit:

The fees charged are initially deducted from the tenant's deposit.

Additional costs:

If the deposit is not sufficient, the tenant is obliged to pay the difference in addition.

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§12 Insurance and liability for specific damage

a. Lessee's insurance obligation:

insurance:

The tenant is obliged to take out insurance for the items stored in the rented property, e.g. household contents for private individuals or other covering insurance. Alternatively, the tenant can take out additional insurance via the booking tool; however, this is outside the landlord's area of responsibility. The landlord only acts as an intermediary between tenant and insurer.

Proof of insurance:

The tenant must provide the landlord with proof of existing insurance upon request.

b. Liability of the landlord:

Damage caused by landlords:

The landlord is only liable for damage to the rental property caused by gross negligence or intent.

Disclaimer:

The landlord is not liable for indirect damage, subsequent damage or loss of profit by the tenant.

c. Specific damage:

Environmental damage:

The landlord is only liable for damage caused by environmental influences such as floods, storms or fire if this damage is due to gross negligence.

Technical damage:

Technical damage to the rental property that is not attributable to gross negligence on the part of the landlord is not the responsibility of the landlord.

d. Disclaimer for tenants' own actions:

Independent actions:

The landlord is not liable for damage caused by independent acts or omissions of the tenant or third parties.

Breach of duties:

In the event of a breach of obligations by the tenant that result in damage, the tenant is personally and fully liable. The tenant is also liable for persons who enter the warehouse or enter the property on his behalf and cause damage.

e. Supplementary insurance:

The tenant can take out additional insurance via the booking tool to obtain additional insurance coverage. However, this is outside the responsibility of the landlord.

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§13 Customer care and service

a. Customer service:

Accessibility:

The landlord provides customer service, which is available during regular business hours. The contact details are in the rental agreement and on the Kinnovis software visible.

Response time:

Customer service inquiries are usually addressed within 24 hours answered.

b. Support services:

Technical Support:

In case of technical problems with the access code, the Kinnovis software or other equipment, the landlord offers technical support.

Counseling:

Customer service is available for advice on how to make optimal use of the rental property and to clarify contract issues.

c. Feedback and complaints:

Feedback:

The landlord welcomes feedback from tenants on how to improve services. Feedback can be provided via the Kinnovis software, email, telephone or WhatsApp.

Complaint management:

Complaints are taken seriously and usually within 7 working days edited. The tenant is informed of the measures taken.

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§14 Cleaning and storage equipment

a. Provision of cleaning equipment:

equipment:

The tenant must take care of the disposal himself.

Care and return:

The tenant is required to keep cleaning equipment clean and tidy. Damaged devices must be reported to the landlord.

b. Safety equipment:

Safety equipment:

The landlord must regularly check the safety equipment provided (e.g. fire extinguisher, first aid kit) and refill or report it if necessary.

Emergency plans:

The tenant must familiarise himself with the landlord's emergency plans and act accordingly in an emergency.

c. Additional terms:

The normal conditions for leaving the rental property on the date of termination apply here.

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§15 Changes and adjustments to rental conditions

a. Contract changes:

Written agreement:

Amendments to the rental agreement must be made in writing and must be signed by both parties.

Changes made by the landlord:

The landlord reserves the right to adjust the rental conditions, insofar as this is permitted by law. The tenant will be aware of changes at least 30 days informed in advance.

b. Adjustment of rental conditions:

Price changes:

Price adjustments are made in accordance with §18 and legal regulations and will be notified to the tenant in good time.

Expandments to the offer:

The landlord can expand or change the range of services offered. Such changes are made to the tenant via the Kinnovis software, email, phone or WhatsApp.

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§16 Scope of the terms and conditions

a. Scope of application:

Contracting parties:

These terms and conditions apply to all rental relationships between CoStore Holding GmbH and its tenants, unless otherwise expressly agreed.

Transferability:

The terms and conditions also apply to all legal successors of the landlord.

b. Exclusion of other agreements:

Priority of the terms and conditions:

Differing agreements between landlord and tenant are only effective if they have been expressly agreed in writing.

No addition from third parties:

Third party agreements do not apply, even if the tenant agrees to them.

c. Right of withdrawal:

Consumer rights:

Tenants who are consumers within the meaning of §13 BGB have the right to sign the rental agreement within 14 days to cancel without giving reasons. This right of withdrawal expires upon prior inspection of the rental property. Business customers have no right of withdrawal, as it is a rental relationship with entrepreneurs.

Withdrawal consequences:

In the event of cancellation, all payments made, including the deposit, will be made immediately and at the latest within 14 days refunded.

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§17 Conclusion of contract and start of rental

a. Conclusion of contract:

Online booking:

The contract is concluded when the booking is confirmed via the Kinnovis software booking tool attained. The confirmation is sent to the tenant via email or via the software.

Confirmation of rental agreement:

After completing the booking, the tenant receives a confirmation of the rental agreement, which contains all essential terms of the contract.

b. Start of rental:

Determining the start of the rental period:

The start of the rental period will be made when booking via Kinnovis software selected and included in the rental agreement.

Access to storage room:

At the start of the rental period, the tenant receives the access code to the storage room and the login details for Kinnovis software.

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§18 Sales tax

a. Sales tax:

Calculation of sales tax:

Sales tax is calculated and reported in accordance with applicable legal requirements.

Sales tax changes:

Should the sales tax rate change, the landlord will adjust the rental prices accordingly and inform the tenant in good time.

b. Transparency of costs:

Statement of costs:

All rental prices are inclusive or excluding sales tax shown, depending on the target group (private or business customers).

Traceability:

The tenant can determine the composition of the rental prices at any time via Kinnovis software view.

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§19 Data protection and monitoring compliance

a. Privacy Policy:

Collection and processing of personal data:

The landlord collects, processes and stores tenants' personal data exclusively to process the rental agreement. This is done in accordance with the General Data Protection Regulation (GDPR).

Earmarking:

The data collected will only be used for the agreed purposes and will not be passed on to third parties, unless this is required by law or necessary to process the contract.

b. Video surveillance:

Legal basis:

Video surveillance is carried out on the basis of legal regulations and is intended exclusively for the security of the rented property and the plant areas.

Duty to provide information:

Tenants are informed about video surveillance and have the right to view the landlord's privacy policy.

c. Tenants' rights:

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Right to information:

Tenants have the right to request information about the personal data they have stored.

Correction and deletion:

Tenants can request the correction of incorrect data or the deletion of their data, provided that there are no legal storage requirements.

d. Data security:

Technical and organizational measures:

The landlord takes appropriate technical and organizational measures to ensure the security of tenants' personal data and to prevent unauthorized access.

Staff training:

Landlord employees are regularly trained on data protection regulations and the secure handling of personal data.

e. Consent to use of data:

By using the online tool, the tenant agrees that data will be stored by Kinnovis GmbH for booking in the online tool. Data is also transferred to the insurer when the insurance is booked. Detailed information on this is available in the separate privacy policy at www.costore.de/privacy visible.

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§20 Environmental and safety regulations

a. Regulatory compliance:

Environmental protection:

The tenant undertakes to comply with all applicable environmental laws and regulations. In particular, this includes the proper disposal of waste and the prevention of environmental pollution.

Safety regulations:

The tenant must comply with all safety regulations set by the landlord and the relevant authorities. This includes safely storing items and using the safety equipment provided.

b. Fire protection:

Fire protection measures:

The tenant undertakes to comply with the landlord's fire safety measures. This includes banning open fires, using fire extinguishers in accordance with instructions, and regularly checking fire safety equipment.

Reporting obligation in case of fire risk:

In the event of a fire or fire hazard, the tenant must immediately inform the landlord and the fire department.

c. Environmental protection measures:

Conservation of resources:

The tenant should use resources such as water and electricity sparingly and avoid waste.

Recycle:

The tenant is required to dispose of recyclable materials in accordance with local recycling regulations.

d. Safety devices:

Safety equipment:

The tenant must regularly check the safety equipment provided (e.g. fire extinguisher, first aid kit) and refill or report it if necessary.

Emergency plans:

The tenant must familiarise himself with the landlord's emergency plans and act accordingly in an emergency.

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§21 Jurisdiction and choice of law

a. Jurisdiction:

Competent court:

The court at the landlord's registered office is responsible for all disputes arising from this tenancy, provided that the tenant is a merchant, legal entity under public law or a special fund under public law.

Agreement between another jurisdiction:

A different agreement between the place of jurisdiction is only effective if both parties have expressly agreed in writing.

c. Applicable Law:

The laws of the Federal Republic of Germany apply, excluding the UN sales law.

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§22 Salvatory clause

Should any provision of these terms and conditions be or become invalid or unenforceable in whole or in part, the effectiveness of the remaining provisions remains unaffected. Instead of the invalid or unenforceable provision, a provision is considered to have been agreed which comes closest to the economic purpose of the invalid provision. The same applies to regulatory gaps.

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§23 Final provisions

a. Completion:

These terms and conditions represent the complete agreement between landlord and tenant. Additional oral agreements do not exist and are ineffective.

b. Written form:

Amendments and additions to these terms and conditions must be made in writing. This also applies to the removal of this written form requirement.

c. Electronic communication:

The use of electronic means of communication (e.g. e-mail, booking tool) is permitted, provided that this is expressly agreed in the rental agreement.

d. Entry into force:

These terms and conditions enter into force upon their publication on the landlord's website and via the Kinnovis software in force.

e. Ongoing administration:

The landlord reserves the right to amend the terms and conditions at any time if this is necessary to take account of legal changes or operational requirements.