Online Booking
Digital booking, contract signing, and product presentation for new and existing customers.
Operator Service
Higher occupancy, less administrative effort, and better control over park operations.
CoStore takes over the digital and operational management of your Self-Storage park. This is for existing operators, owners of underperforming parks, and investors who want to organize leasing and customer service more professionally.
Service Areas
A digital system that handles every task in the park you don't want to do yourself.
Payment Processing
Automated billing, payment monitoring, and structured handling of failed payments.
Customer Service
Central handling of inquiries, move-ins, unit changes, cancellations, and operational issues.
Contract Management
Digital contract management, keeping track of terms, renewals, and notice periods.
Receivables Management
Structured dunning process instead of manually tracking outstanding payments.
Pricing
Pricing structure, price adjustments, promotional logic, and occupancy-based control.
Marketing
Local performance marketing to specifically increase occupancy of vacant units.
Reporting
Regular reports on revenue, occupancy, churn, outstanding receivables, and marketing.
Case Study
Brandenburg an der Havel
An existing park whose operations were taken over by CoStore. Processes taken over: digital leasing, customer service, pricing and occupancy management, reporting for the owner. Efficiency gains through digitized leasing and professional operations management.
View case →Typical Situations
- low or stagnating occupancy
- no professional online booking
- high administrative burden
- unclear pricing
- payment defaults or manual receivables management
- lack of reporting for owners or investors
Process
From existing operations to a professional operating structure.
Collect park data
Analyze operations and systems
Define action plan
Implement operating model
Analysis
Request an Operations Analysis
Briefly tell us how your park is currently operated and where you need support.