Insurance Terms

CoStore Holding GmbH – Supplementary Insurance for Stored Goods

CoStore Holding GmbH offers an optional supplementary insurance for goods stored in storage containers in cooperation with WECOYA MARINE Underwriting GmbH (Hamburg). CoStore acts exclusively as a technical intermediary and is not a party to the insurance contract.

1. Insurance Coverage at a Glance

The sum insured can be increased via the booking portal in steps of €1,000 to a total of up to €20,000 (optional coverage). In the event of an increase, the sum insured must correspond to the full replacement value of all stored goods. Underinsurance will be taken into account in the event of a claim – however, the basic coverage up to €1,000 remains unaffected.

2. Insured Risks

The insurance covers damage to stored goods caused by the following events:

• Fire, lightning, explosion
• Impact of aircraft, their parts or cargo
• Burglary and vandalism
• Robbery or extortion
• Water damage from pipes
• Storm and hail
• Collapse of storage buildings or parts thereof
• Impact of vehicles
• Natural hazards: flooding, high water, landslide, earthquake, snow pressure, avalanche, backwater, heavy rain, subsidence, volcanic eruption
• Strike and civil unrest

3. Risks Not Covered

• Simple theft (without break-in)
• Loss or unexplained disappearance
• Inventory discrepancies

4. Items Not Covered

• Living animals and plants
• Perishable items or items subject to rapid decay
• Precious metals, jewellery, gemstones
• Cash, stamps, coins, securities of any kind
• Works of art, genuine carpets, collector’s items

Note on antiques: Antiques are covered up to 50% of the sum insured per box. Higher values must be requested before the insurance begins. In the event of a claim, proof of value must be provided by an appropriate appraisal.

5. Replacement Value in Case of a Claim

Private Individuals

The necessary costs of replacement or restoration at the time of damage assessment are reimbursed – without deduction for “new for old”. If the current value of an item is less than 40% of the replacement value, the current value is the maximum reimbursement.

Commercial Customers

• New goods: Purchase price plus customs, freight and all costs to the warehouse, including 10% anticipated profit
• Used goods: Replacement costs
• Already sold goods: Selling price
• Used machinery and capital goods: New value; if the current value is below 40% of the new value, the current value applies
• Third-party goods (e.g. consignment goods): contractually agreed purchase price

6. Scope of Coverage

• Parking spaces, open areas, and vehicles or items stored there are not covered by the supplementary insurance.
• Vehicles on the premises must be covered by a valid motor vehicle liability insurance.

7. What to Do in Case of a Claim

In the event of a claim, please proceed as follows:

• Report the claim immediately and directly to WECOYA MARINE Underwriting GmbH.
• Document the damage with photographs.
• Have proof of the damaged or lost items ready (e.g. purchase receipts, invoice copies, photos, inventory list).
• If possible, do not alter the damage site until the assessment is complete.
• In case of burglary or vandalism: additionally file a police report.

8. Excess / Deductible

An excess applies to damage to the container itself. There is no excess for damage to stored goods.

9. Insurer and Contact

The insurance is provided by:

WECOYA MARINE Underwriting GmbH
Heidenkampsweg 45
20097 Hamburg, Germany

Brokered by: Asigest Deutschland Versicherungsmakler GmbH

Claims must be reported exclusively and directly to WECOYA MARINE Underwriting GmbH. CoStore Holding GmbH is not a party to the insurance contract and assumes no liability for insurance benefits or claims settlement.

10. Important Notes

• Check whether your existing household contents insurance already covers stored goods. Existing insurance takes precedence over the supplementary insurance.
• The sum insured should correspond to the actual value of your stored goods. In the event of underinsurance, the claim amount will be reduced proportionally.
• Ensure that no prohibited items are stored (see Terms and Conditions and House Rules). There is no insurance coverage for damage caused by the storage of prohibited items.
• The sum insured can be changed at any time via the booking portal.

This page provides a customer-friendly summary of the key points of the insurance terms. It does not replace the contractual insurance terms of WECOYA MARINE Underwriting GmbH based on ADS Cargo Insurance 1973 (1984 version). In the event of any discrepancies between this summary and the original insurance terms, the original insurance terms shall prevail. The full insurance terms can be requested from the insurer or the landlord.

As of: 18.03.2026